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How do I add or adapt my payment method?

  • Updated

Adding a Payment Method to Your Poppy Account

  1. Registration:
    • When registering your Poppy account, you'll need to add a payment method.

  2. Add Payment Method:
    • In the 'payment' settings, choose a payment method from options like Bancontact, Credit/Debit card or Payconiq.

  3. Authentication Charge:
    • Poppy charges 2 cents to verify your payment method.

  4. Verification Completion:
    • Once the verification process is successful, your payment method will be confirmed, and you can proceed with uploading documents.

  5. Update or Change Payment Method (Optional):
    • You can update or change your payment method in the future.

For Poppy for Business Accounts:

If you have a Poppy for Business account, please note that the payment method added in your application is linked to your personal Poppy account. To update or add the payment method for your Business Account, follow these steps:

  1. Access Your Personal Back Office:
  2. Update or Add Payment Method:
    • In your back office, you can update or add the payment method under ‘Edit Information’ specifically for your business trips. You can also adapt your company information and billing address here. Please ensure that the information is accurate and up-to-date.

  3. Using Your Business Account Payment Method:
    • When you're ready to use your business account payment method for a trip, make sure to select 'use company allowance' before starting the trip. This ensures that the payment is associated with your business account.

⚠️ Important Information:


Always ensure that you provide accurate and up-to-date information during this process to avoid any issues with payments or account activation. If you encounter any difficulties, Poppy's customer support is always here to assist you.

 

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