Understanding Changes in Loyalty Tiers:
The loyalty tier you hold with Poppy is a reflection of both the frequency and duration of your trips with our cars. It's not solely about how often you drive but also about the total time spent on a Poppy journey. ⏱️
If you notice a decrease in your loyalty tier, it could be due to driving fewer trips or shorter distances. This is a natural aspect of our loyalty system. The loyalty tier is a fluid measure, influenced by your overall usage patterns. The goal is to reward and encourage regular, sustained usage.
To regain your loyalty status, all you need to do is increase your engagement with Poppy. By driving more frequently or for longer durations, your loyalty tier will naturally go up over time. 🚗 💨
In essence, the loyalty system is designed to be flexible, encouraging users to enjoy our service regularly. So, keep driving with Poppy, and you'll find your loyalty tier naturally reflecting your ongoing engagement with our cars. ✨