Gas is always included in your Poppy price.
- You fueled the car during your trip at a partner station, using Poppy's cardless payment: You will not be charged.
- You fueled the car at another station and had to pay for the fuelling. Please provide the fuel ticket and account number to our Support team here. We will refund the amount within 10 business days. Note that we can only refund on the same card that was used to pay for the fueling.
In both cases, €10 credit will be added to your account in the coming days.