Introduction to Poppy 🚗
Registration Process 🆕
Account Management 🖥️
- How can I change my phone number?
- How can I change my email address?
- Where can I find my Trip History?
- Where can I see my Poppy Credits and add a promocode?
- Can I earn Poppy Credits by inviting friends?
- How is my Poppy account secured?
Poppy Business 💼
- Does Poppy offer a solution for businesses?
- How can I create a Poppy Business account?
- How do I manage my Poppy Business account?
- How does the pricing vary between a personal and a business account?
- Which payment methods are accepted for Poppy Business accounts?
- How can I update the payment method in my Poppy Business account?
Payment Method 💳
Using Poppy 📱
- How do I start my Poppy trip?
- Can I pause my Poppy trip?
- How do I end my Poppy trip?
- How do I extend my reservation?
- Can I schedule a ride in advance?
- Can I add a second driver to my trip?
Poppy Vehicles
- Car and van models and specifics 🚗
- What are vehicle tiers? 🧐
- How do I start a Seat Arona or Poppy-Van? 🔑
- What equipment is in the cars? 🚗
- Opel Corsa
- Toyota Yaris
Poppy Price 💸
- How much will I pay?
- When should I choose to pay per minute or per kilometer?
- What's included in the price?
- How can I use Poppy-Credits?
- Why did Poppy charge a "pre-authentication" fee?
- Are there any other costs that I have to take into account?
Passes & Subscriptions 🎫
- Hour/day passes
- How can I buy hour/day passes?
- What is the difference between a day fee and a day pass?
- Can I still replace my hour/day pass after starting my rental?
- I did not use up all my time/km’s in my pass, will I be refunded?
- Which monthly subscriptions are available?
Poppy's Loyalty Program 💎
Poppy Guidelines❗️
Charging & Fueling ⛽️
The Poppy Zone 📌
Parking with Poppy
Airport Services & Rates 🛩️
Breakdowns & Accidents 💥
Insurance & Documents 📄
Taxis 🚕
- How can I order a taxi inside the Poppy app?
- Can I use Poppy’s taxi service in all Poppy zones?
- How much will the taxi cost?
- How do I pay for the taxi?
- Is it possible to pay for my taxi with Poppy credits?
- Will I receive a receipt for my taxi ride?