
Poppy's Customer Care
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Activity overview
Latest activity by Poppy's Customer Care-
Poppy's Customer Care created an article,
Volkswagen Scala
Specifications: 🚘 M-Tier(see Tier details) ⛽️ Gasoline model 🕹 Automatic transmission 🛣 700km autonomy
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Poppy's Customer Care created an article,
Why am I unable to reserve a vehicle from the M or L tier?
If you can’t reserve a vehicle from the M or L tier, it’s likely due to a high risk score. This score is based on recent driving behavior, such as speeding or sudden maneuvers. To regain access, fo...
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Poppy's Customer Care created an article,
Why can I not log in on my Business Dashboard?
Here are a few potential reasons why you may be having trouble logging into your Business Dashboard: Are you using the correct email address? Ensure you're logging in with the email linked to your...
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Poppy's Customer Care created an article,
Why is my business account restricted?
Your Poppy Business account may be restricted for the following reasons: Unpaid invoice: If an invoice is overdue, you will be unable to drive using your company allowance until the outstanding b...
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Poppy's Customer Care created an article,
What if an employee leaves the company and still has access to the account?
No worries! Any administrator on the Business account can remove users at any time from the 'Users' section in the Business Dashboard. Simply click the three dots '...' next to the user's name and ...
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Poppy's Customer Care created an article,
How does Poppy ensure the privacy and security of my business data?
Poppy protects your business data with strong security measures, focusing on encryption, compliance, and data management. Data Encryption:Your data is encrypted both during transfer (SSL/TLS) a...
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Poppy's Customer Care created an article,
Is there a maximum number of added users for a business account?
No, you can add as many partners and team members as you want! 🚀
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Poppy's Customer Care created an article,
Can I track the usage of my team members?
Yes, you can track your team members' usage on your Business Dashboard: Overview Page: View all trips made on the business account by each user, plus handy stats and recent invoices. Trips Section...
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Poppy's Customer Care created an article,
Which payment methods are accepted for Poppy Business accounts?
💳 You can add the following payment methods to your Poppy Business account: Credit/Debit card Bancontact card Payconiq by Bancontact iDEAL Google Pay
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Poppy's Customer Care created an article,
How do I add or remove users from my business account?
🤝 Adding or removing users from your Poppy Business account is simple! Just follow these steps: 1. Ensure your teammate has created a personal Poppy account via the app.2. Log in to your Business D...