Poppy's Customer Care

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Activity overview

Latest activity by Poppy's Customer Care
  • Poppy's Customer Care created an article,

    VW Golf

    🚘 M-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 600km range  

  • Poppy's Customer Care created an article,

    Skoda Scala

    🚘 S-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 600km range ❤️ Available in red

  • Poppy's Customer Care created an article,

    How to use combo-rides? 🛴 ➡️ 🚗

    Ride a kickscooter to your car or van for free!   Combo rides allow you to get to a car with a scooter faster, completely free of charge*. You can also reserve multiple vehicles at the same time, s...

  • Poppy's Customer Care created an article,

    Seat Arona

    🚘 M-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 460km range   Starting the Seat Arona - Take the key from the key-holder (inside the glove compartment)- Press the brake and t...

  • Poppy's Customer Care created an article,

    Skoda Octavia

    🚘 L-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 700km range  

  • Poppy's Customer Care created an article,

    How to go/leave Liege airport ? ✈️

    🅿️ How to reach the parking? Drive to the far end of the airport, and park your Poppy in the reserved spaces in front of building 50. Check out the video here for more info.   How much does it c...

  • Poppy's Customer Care created an article,

    Satellites Zones

    DROP FEE IN SATELLITES ZONES :  Due to the low usage in our satellite zones we're charging a small drop-off fee of €2.99 per trip.Here are the satellites zones: Wijnegem Schoten Kontich 👉 Startin...

  • Poppy's Customer Care created an article,

    Price per minute or per kilometer? 💸

    At Poppy you can choose to pay per minute or per kilometer.  Always pay the right price: Expecting heavy traffic: pay per km 🐢 Expecting a smooth ride: pay per minute 🐇 Remember this: Above 24 km...

  • Poppy's Customer Care created an article,

    I fueled the car during my trip

    Gas is always included in your Poppy price. You fueled the car during your trip at a partner station, using Poppy's cardless payment: You will not be charged.  You fueled the car at another statio...

  • Poppy's Customer Care created an article,

    I had an issue during my trip

    If you encountered a technical issue during your trip and you were charged more than you should have, you can request a refund, by contacting our Support team here with the following info: Time of...