Poppy's Customer Care

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  • VW Golf

    1. FAQ
    2. 🚗 Poppy cars

    🚘 M-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 600km range  

    • Poppy's Customer Care
    • Updated
    • 1 follower
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    • 0 votes

  • The temporary parking ban 🚫

    1. FAQ
    2. 6️⃣ Parking

    If your car is incorrectly parked (temporary parking ban, garage, handicapped space, prohibition sign, etc.) you will be fined for incorrect parking or for towing the vehicle. So be very careful...

    • Poppy's Customer Care
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Satellites Zones

    1. FAQ
    2. 5️⃣ Poppy price

    DROP FEE IN SATELLITES ZONES :  Due to the low usage in our satellite zones we're charging a small drop-off fee of €2.99 per trip.Here are the satellites zones: Wijnegem Schoten Kontich 👉 Startin...

    • Poppy's Customer Care
    • Updated
    • 1 follower
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    • 0 votes

  • What Poppy equipment is in the cars? 🚘

    1. FAQ
    2. 3️⃣ Poppy usage

    In our Poppy cars you will find the following items: Charging cables with the Volkswagen ID.3 Fluorescent vests (in the trunk) First aid kit Fire extinguisher Collision form (in glove compartment)...

    • Poppy's Customer Care
    • Updated
    • 1 follower
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    • 1 vote

  • How do I register to Poppy? 📲

    1. FAQ
    2. 2️⃣ My registration

      Really easy! Just follow the following steps 👀:   1. Click on 'Get Started.' 2. Enter your phone number to register, ensuring that no extra spaces are added. 📱 3. Check the box for 'I agree t...

    • Poppy's Customer Care
    • Updated
    • 2 followers
    • 0 comments
    • -9 votes

  • How to go/leave Brussels Airport? 🛫

    1. FAQ
    2. 🛩 Airport

      ⚠️ NEW ⚠️ As from 05/08/2021 - Park & take your Poppy back from the parking P1.   Go to Brussels Airport 🛫 Follow these steps to find Poppy’s parking spaces when you arrive at the airpo...

    • Poppy's Customer Care
    • Updated
    • 2 followers
    • 0 comments
    • 6 votes

  • How much does it cost? 💶

    1. FAQ
    2. 5️⃣ Poppy price

    The registering to Poppy is free. No hidden costs and no commitment. 🙌🏻 Our prices are simple: To take advantage of our best rates choose among our day passes or our subscriptions here or pay per ...

    • Poppy's Customer Care
    • Updated
    • 1 follower
    • 0 comments
    • 10 votes

  • How do our Poppy credit packages work? 🧳

    1. FAQ
    2. 5️⃣ Poppy price

    After buying a credit package in our app, and according to your desires and needs, you wonder how it works? For how long?   You notice that it is much more advantageous to buy a Poppy credit packag...

    • Poppy's Customer Care
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes

  • Price per minute or per kilometer? 💸

    1. FAQ
    2. 1️⃣ What is Poppy ?

    At Poppy you can choose to pay per minute or per kilometer.  Always pay the right price: Expecting heavy traffic: pay per km 🐢 Expecting a smooth ride: pay per minute 🐇 Remember this: Above 24 km...

    • Poppy's Customer Care
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Hour/Day Passes 🚗

    1. FAQ
    2. 🎫 Passes & Subscriptions

      Need a Poppy for a few hours or for several days? From now you can choose from our different hour or day passes, tailored to your trip!   Our vehicle are divided in 'tiers', the price of hour/day...

    • Poppy's Customer Care
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes