Poppy's Customer Care

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Recent activity by Poppy's Customer Care Recent activity Votes
  • VW Golf

    🚘 M-Tier(see Tier details) ⛽️ Gasoline model 🕹Automatic transmission 🛣 600km range  

  • The temporary parking ban 🚫

    If your car is incorrectly parked (temporary parking ban, garage, handicapped space, prohibition sign, etc.) you will be fined for incorrect parking or for towing the vehicle. So be very careful...

  • Satellites Zones

    DROP FEE IN SATELLITES ZONES :  Due to the low usage in our satellite zones we're charging a small drop-off fee of €2.99 per trip.Here are the satellites zones: Wijnegem Schoten Kontich 👉 Startin...

  • What Poppy equipment is in the cars? 🚘

    In our Poppy cars you will find the following items: Charging cables with the Volkswagen ID.3 Fluorescent vests (in the trunk) First aid kit Fire extinguisher Collision form (in glove compartment)...

  • How do I register to Poppy? 📲

      Really easy! Just follow the following steps 👀:   1. Click on 'Get Started.' 2. Enter your phone number to register, ensuring that no extra spaces are added. 📱 3. Check the box for 'I agree t...

  • How to go/leave Brussels Airport? 🛫

      ⚠️ NEW ⚠️ As from 05/08/2021 - Park & take your Poppy back from the parking P1.   Go to Brussels Airport 🛫 Follow these steps to find Poppy’s parking spaces when you arrive at the airpo...

  • How much does it cost? 💶

    The registering to Poppy is free. No hidden costs and no commitment. 🙌🏻 Our prices are simple: To take advantage of our best rates choose among our day passes or our subscriptions here or pay per ...

  • How do our Poppy credit packages work? 🧳

    After buying a credit package in our app, and according to your desires and needs, you wonder how it works? For how long?   You notice that it is much more advantageous to buy a Poppy credit packag...

  • Price per minute or per kilometer? 💸

    At Poppy you can choose to pay per minute or per kilometer.  Always pay the right price: Expecting heavy traffic: pay per km 🐢 Expecting a smooth ride: pay per minute 🐇 Remember this: Above 24 km...

  • Hour/Day Passes 🚗

      Need a Poppy for a few hours or for several days? From now you can choose from our different hour or day passes, tailored to your trip!   Our vehicle are divided in 'tiers', the price of hour/day...